A NORTH Mainland hotel says it will no longer take in birthday or party buses following the behaviour of revellers at the weekend.
The St Magnus Bay Hotel in Hillswick said it made the decision following a visit from a bus on Saturday which left toilets damaged and guests frightened, while a childâs ride-on toy car was also broken.
Hotel co-owner Andrea Manson said it was a case of a âtiny minorityâ spoiling it for the majority, with the business thanking the âmany hundredsâ of people who have come to Hillswick on a bus âwithout the need to cause damage and needless insult to the staff and our other customersâ.
Manson described the weekend as the âstraw that broke the camelâs backâ.
âNinety nine per cent of them are lovely, and then you get the ones that are fuelled by maybe more than drink and they seem to think they have a God given right to do whatever they want,â she said.
âThey give our staff abuse, they give the lovely customers abuse.â
Manson said the bus in question made a âhorrendous messâ and âintimidatedâ a family who were checking into the hotel.
âWe had to give that folk discounts after we had to apologise,” she explained.
Damage in the bathroom included a toilet seat being broken, bolts being bent in the wall, a cistern being blocked and paper and batteries being stuffed into a urinal. The police have been informed.
Birthday or party buses generally see groups of people travel around some of Shetlandâs out of town pubs on a Saturday, usually ending up in Lerwick.
Lerwick councillor Stephen Leask raised concern last year over the amount of alcohol consumed by revellers on buses, as well as potential under age drinking.
Manson said most of the hotelâs visitors and guests understand and accept that bus-goers are just out having fun, but its the groups that go âover the topâ that cause issues.
âWeâre a hotel and it canât mix,â she added.
Manson also said that there are plenty of âlovely folkâ out on buses for âgenuine reasonsâ like stag or hen parties, or milestone birthdays.
âBut thereâs some of these buses that come out every single weekend for a 19th or a 20th – no what you would consider to be a special occasion.
âThere are some of them that you see nearly every Saturday.â
The decision, meanwhile, could see something of a change in direction for Saturdays at the hotel.
âWeâll start having afternoon teas instead and nice little afternoon tea buses will be very welcome,â Manson said. âOne or two henny parties said that sounds like a fabulous idea.
âSomething to make it a more enjoyable place for families, or if folk want to come for a quiet drink and avoid the hullabaloo of the birthday buses.â