A NORTH Mainland hotel says it will no longer take in birthday or party buses following the behaviour of revellers at the weekend.
The St Magnus Bay Hotel in Hillswick said it made the decision following a visit from a bus on Saturday which left toilets damaged and guests frightened, while a child‚Äôs ride-on toy car was also broken.
Hotel co-owner Andrea Manson said it was a case of a ‚Äútiny minority‚ÄĚ spoiling it for the majority, with the business thanking the ‚Äúmany hundreds‚ÄĚ of people who have come to Hillswick on a bus ‚Äúwithout the need to cause damage and needless insult to the staff and our other customers‚ÄĚ.
Manson described the weekend as the ‚Äústraw that broke the camel‚Äôs back‚ÄĚ.
‚ÄúNinety nine per cent of them are lovely, and then you get the ones that are fuelled by maybe more than drink and they seem to think they have a God given right to do whatever they want,‚ÄĚ she said.
‚ÄúThey give our staff abuse, they give the lovely customers abuse.‚ÄĚ
Manson said the bus in question made a ‚Äúhorrendous mess‚ÄĚ and ‚Äúintimidated‚ÄĚ a family who were checking into the hotel.
‚ÄúWe had to give that folk discounts after we had to apologise,” she explained.
Damage in the bathroom included a toilet seat being broken, bolts being bent in the wall, a cistern being blocked and paper and batteries being stuffed into a urinal. The police have been informed.
Birthday or party buses generally see groups of people travel around some of Shetland‚Äôs out of town pubs on a Saturday, usually ending up in Lerwick.
Lerwick councillor Stephen Leask raised concern last year over the amount of alcohol consumed by revellers on buses, as well as potential under age drinking.
Manson said most of the hotel‚Äôs visitors and guests understand and accept that bus-goers are just out having fun, but its the groups that go ‚Äúover the top‚ÄĚ that cause issues.
‚ÄúWe‚Äôre a hotel and it can‚Äôt mix,‚ÄĚ she added.
Manson also said that there are plenty of ‚Äúlovely folk‚ÄĚ out on buses for ‚Äúgenuine reasons‚ÄĚ like stag or hen parties, or milestone birthdays.
‚ÄúBut there‚Äôs some of these buses that come out every single weekend for a 19th or a 20th – no what you would consider to be a special occasion.
‚ÄúThere are some of them that you see nearly every Saturday.‚ÄĚ
The decision, meanwhile, could see something of a change in direction for Saturdays at the hotel.
‚ÄúWe‚Äôll start having afternoon teas instead and nice little afternoon tea buses will be very welcome,‚ÄĚ Manson said. ‚ÄúOne or two henny parties said that sounds like a fabulous idea.
‚ÄúSomething to make it a more enjoyable place for families, or if folk want to come for a quiet drink and avoid the hullabaloo of the birthday buses.‚ÄĚ