THE ASK My GP online triage service should be live at the Scalloway Health Centre at the end of June.
The service is currently in only in place at Lerwick Health Centre.
The app allows patients to message health professionals from their phone about issues rather than attend appointments.
The platform helps point patients in the right clinical direction, through a sort of triage system, and speeds up the process, with waiting times down in Lerwick.
NHS Shetland primary care manager Lisa Watt said at a meeting of the local integration joint board on Thursday that the system should be in place at Scalloway by the end of June, with two other practices in line to follow.
Watt said that it tends to only work in practices with more than 2,000 people on its books.
Lerwick councillor John Fraser hailed Ask My GP as a “tremendous service”.
Concerns, meanwhile, were raised at the meeting that adults who receive day care are being “left behind” in the recovery from Covid.
Depute director of community health and social care Jo Robinson said the sector was still working within strict social distancing rules – limiting the number of people that could be within the room at the same time.
The matter was raised by board member Jane Haswell during the meeting.
“We do have concerns that this group of people are being left behind,” Robinson said.
The board also heard that efforts are continuing to ensure health and social care staff take all their leave following the coronavirus pandemic.
“Human resources at Shetland Islands Council and the NHS are working with team leaders and managers to make sure staff are getting the leave that they are due,” public health principal Elizabeth Robinson said.
She added that this covered last year and this year.
Robinson added that it is “important to maintain staff”.
Become a supporter of Shetland News
Shetland News is asking its many readers to consider start paying for their dose of the latest local news delivered straight to their PC, tablet or mobile phone.
Journalism comes at a price and because that price is not being paid in today’s rapidly changing media world, most publishers - national and local - struggle financially despite very healthy audience figures.
Most online publishers have started charging for access to their websites, others have chosen a different route. Shetland News currently has over 560 supporters who are all making small voluntary financial contributions. All funds go towards covering our cost and improving the service further.
Your contribution will ensure Shetland News can: -
- Bring you the headlines as they happen;
- Stay editorially independent;
- Give a voice to the community;
- Grow site traffic further;
- Research and publish more in-depth news, including more Shetland Lives features.
If you appreciate what we do and feel strongly about impartial local journalism, then please become a supporter of Shetland News by either making a single payment or monthly subscription.
Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.Support Shetland News