Community / Utility provider apologises to town residents for discoloured water
SCOTTISH Water has apologised to customers in Lerwick who have experienced discoloured water as a result of a fault on the local network on Friday.
The service provider said it wanted to reassure customers that their water remains safe to drink and use normally.
A spokesman said a fault with a pressure-regulating valve resulted in higher than normal flows through part of the local network.
This disturbed natural sediment within the pipes, resulting in yellowish and brownish tinges to the water as it came out of residents’ taps on Friday morning.
The spokesman said: “We would like to apologise to customers in Lerwick who experienced discoloured water following a fault with a valve on the local water network earlier today.
“Our local team has been carrying out flushing of the affected parts of the town’s water network over the course of this afternoon and this should gradually return supplies to normal.
“We are sorry for any inconvenience caused and thank customers for their patience while we work to restore normal service as quickly as possible.”
Become a supporter of Shetland News
Shetland News is asking its many readers to consider start paying for their dose of the latest local news delivered straight to their PC, tablet or mobile phone.
Journalism comes at a price and because that price is not being paid in today’s rapidly changing media world, most publishers - national and local - struggle financially despite very healthy audience figures.
Most online publishers have started charging for access to their websites, others have chosen a different route. Shetland News currently has over 600 supporters who are all making small voluntary financial contributions. All funds go towards covering our cost and improving the service further.
Your contribution will ensure Shetland News can: -
- Bring you the headlines as they happen;
- Stay editorially independent;
- Give a voice to the community;
- Grow site traffic further;
- Research and publish more in-depth news, including more Shetland Lives features.
If you appreciate what we do and feel strongly about impartial local journalism, then please become a supporter of Shetland News by either making a single payment or monthly subscription.
Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.