Friday 13 November 2026
 3.8°C   W Light Breeze
News /

Council and NHS Shetland affected by global Microsoft outage

SHETLAND Islands Council has been affected by a global outage of Microsoft services, including email service Outlook.

It is one of a number of local organisations which have been hit by the worldwide issues, which also have been affecting Microsoft Teams.

Lerwick Town Hall.

The council said its email system had been “affected by the current global Microsoft problems”.

“Our phone systems are operating – if you need to contact some urgently, you can still call them directly, or call the council switchboard on 01595 693535.”

NHS Shetland said it was unable to send or receive emails, but said its systems were essentially working okay otherwise.

All appointments and services remain unaffected, and its telephone systems are working as normal.

The health board said it was still investigating the extent of the disruption.

Shetland Citizens Advice Bureau (CAB) said that it was unable to receive or send emails, and encouraged anyone who needs to get in touch with them to call on 01596 694696 instead.

Brae and Scalloway are among the schools which have reported email issues, and have asked people to call instead.

Shetland Library has also reported problems, encouraging folk to call 01595 743868 or pop by in person.

The Shetland Care Attendant Scheme is similarly having email issues and is asking people to call 01595 743931.

Wholesaler Grays said it will have not received any orders placed via email last night or this morning, and asks people to call 01595 693749 instead.

Keep Shetland’s news open to everyone

Your membership helps us report the stories that matter to Shetland — and keep them free for everyone to read.

Become a member
 
Advertisement 

Sign up for our Newsletters

Stay in the loop with newsletters tailored to your interests. Whether you're looking for daily updates, weekly highlights, or updates on jobs or property, you can choose exactly what you want to receive.

Advertisement 
Advertisement 
Advertisement 
Advertisement 
Advertisement 

JavaScript Required

We're sorry, but Shetland News isn't fully functional without JavaScript enabled.
Head over to the help page for instructions on how to enable JavaScript on your browser.

Interested in Notifications?

Get notifications from Shetland News for important and breaking news.
You can unsubscribe at any time.

Interested in Notifications?

You can install the Shetland News app on your device, simply tap and then 'Add to Home Screen'.

Loading the app will allow you to accept notifications.

Help keep Shetland’s news open to everyone

Good local journalism takes time, care and people on the ground. Membership helps us keep reporting the stories that matter to Shetland — and keep them free for everyone to read. Members get a weekly newsletter created especially for them, local ads only, and can bookmark stories and join the conversation in the comments.

Keep Shetland’s news open to everyone

Your membership helps us report the stories that matter to Shetland — and keep them free for everyone to read.

Become a member