SOME PASSENGERS on this week’s early morning flights from Edinburgh to Sumburgh were in for a surprise when they learned their plane was leaving 40 minutes earlier than scheduled.
One passenger, who asked not to be named, said she arrived at the check-in desk at 6.20am for the 7.30am scheduled flight to Sumburgh only to be told to hurry if she did not want to miss her flight as boarding was already under way.
Loganair said that due to a lightning strike one of its aircraft had to be taken out of service and as a consequence the morning flights to Kirkwall and Sumburgh were combined.
Passengers had been informed of the changes where possible.
The passenger Shetland News spoke to said she had not been informed of the changes though others on board the aircraft had been notified.
She said that on a previous flight she was on she had been notified of a delay via text message, but not this time.
“I was lucky. I got there just in time for the half hour cut off,” she said.
“There may well have been others that didn’t make it, having not been told that the flight had been moved forward by forty minutes.
“I also think that if they couldn’t tell people, then surely the thing to do would be to delay the early flight by forty minutes.”
A spokesperson for Loganair said: “After lightning damaged an ATR aircraft last Sunday, Loganair combined a number of Edinburgh-Kirkwall and Edinburgh-Sumburgh flights this week to allow for repairs to take place.
“We apologise to our customers for the inconvenience but safety is, as always, our number one priority, and we anticipate that this short-term issue will be resolved by the end of today, Thursday 8 July.
“Where customers’ flights have been affected, all steps have been taken to notify them of the changes in advance.
“In some cases we were unable to make contact due to incomplete details but we can confirm that all booked customers have travelled.”
Become a supporter of Shetland News
Shetland News is asking its many readers to consider start paying for their dose of the latest local news delivered straight to their PC, tablet or mobile phone.
Journalism comes at a price and because that price is not being paid in today’s rapidly changing media world, most publishers - national and local - struggle financially despite very healthy audience figures.
Most online publishers have started charging for access to their websites, others have chosen a different route. Shetland News currently has over 490 supporters who are all making small voluntary financial contributions. All funds go towards covering our cost and improving the service further.
Your contribution will ensure Shetland News can: -
- Bring you the headlines as they happen;
- Stay editorially independent;
- Give a voice to the community;
- Grow site traffic further;
- Research and publish more in-depth news, including more Shetland Lives features.
If you appreciate what we do and feel strongly about impartial local journalism, then please become a supporter of Shetland News by either making a single payment or monthly subscription.
Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.Support Shetland News