Arts / Arts agency apologises for Tall Ships ticket queues as events sell out
Nearly 14,000 tickets were sold in just seven hours – with all three Holmsgarth events now sold out
SHETLAND Arts and Shetland Tall Ships Ltd have apologised to the thousands of punters who were left stuck in long queues – online and in person – while trying to get their hands on tickets for Tall Ships Races concerts this summer.
People were experiencing long delays after tickets sales went live this morning at 10am. So far, almost 14,000 tickets have been sold since.
All three ticketed nights at Holmsgarth have now sold out.
Tall Ships project manager Emma Miller said the company had been “astounded” by the demand.
In a message on social media late this afternoon, Shetland Arts – which operates the box office from which tickets were sold – wrote: “We would like to apologise to anyone who struggled to book online, thank you all for your patience, online and in person.
“Some tickets remain available for the Wednesday DJ night at Mareel. Have a great Tall Ships.”
There were numerous reports of people waiting in queues only for their queue number to quickly rise without warning.
Miller added: “While we did expect a big demand for event tickets with the excellent response to previous announcements, we are astounded with the public engagement.
“We are aware that there are still ongoing issues with getting through on the box office and apologise for the frustration felt by customers. Shetland Arts are doing their best to rectify the problems.”
Become a supporter of Shetland News
Shetland News is asking its many readers to consider start paying for their dose of the latest local news delivered straight to their PC, tablet or mobile phone.
Journalism comes at a price and because that price is not being paid in today’s rapidly changing media world, most publishers - national and local - struggle financially despite very healthy audience figures.
Most online publishers have started charging for access to their websites, others have chosen a different route. Shetland News currently has over 600 supporters who are all making small voluntary financial contributions. All funds go towards covering our cost and improving the service further.
Your contribution will ensure Shetland News can: -
- Bring you the headlines as they happen;
- Stay editorially independent;
- Give a voice to the community;
- Grow site traffic further;
- Research and publish more in-depth news, including more Shetland Lives features.
If you appreciate what we do and feel strongly about impartial local journalism, then please become a supporter of Shetland News by either making a single payment or monthly subscription.
Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.
Already a supporter? Sign in to hide this message.
