Open letter to SSE

Dear SSE,

Thank you for sending a circular mentioning that it is now 12 months since I switched my energy supplier from SSE. I have no intention of taking up your invitation to return to your company – my new one has proved vastly superior and, unlike yourselves, treats its customers with respect.

Thank you also for returning the £120 credit that you owed me. I appreciate you are a large company and these things take time – although perhaps nearly a year is a little excessive. Still, it has helped your cash flow at the expense of mine.

My new energy supplier (I mention no names but think of a cephalopod with 8 tentacles) has proved faultless and has sent no outrageous estimated bills with corresponding huge standing order increases. They also believe me when I submit meter readings instead of conjuring even more outrageous estimates out of thin air in response.

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Perhaps, while you shuffle this round your comfortable air conditioned offices, you would also pass on my best wishes to the SSE transmission staff who have a genuine responsibility to consumers and work in frequently dreadful conditions to maintain supplies. Thank goodness their regard for customers is better than yours. I hope you treat them with more respect than you do the rest of us.

Yours sincerely,
John Waters
Lerwick