Ramp Agent
Loganair
Vacancy Name: Ramp Agent (2 vacancies)
Base: Sumburgh
Overview of Role
We are looking for Ramp Agents to join the team at Sumburgh Airport.
The successful candidate will play a crucial role in ensuring efficient and safe ground handling operations. A Ramp Agent should prioritise safety above all else. Be vigilant, proactive, and committed to following safety procedures and protocols. Foster a safety culture by actively reporting and addressing any safety concerns.
Key Responsibilities
The main activities that will be carried out by a Ramp Agent include the below. As would be expected the below is not exhaustive and reasonable responsibilities not listed below will be carried out, with training and support provided where required.
- Load and unload baggage, cargo, and mail in a safe and secure manner.
- Ensure accurate routing and sorting of baggage to respective aircraft.
- Guide the aircraft during arrival and departure using hand signals and communication devices.
- Direct aircraft to designated parking stands using safe marshalling techniques.
- Assist in the loading and unloading of passenger baggage, cargo, and equipment.
- Safely operate ground support equipment (GSE) such as tugs, loaders, and conveyor belts.
- Maintain the cleanliness and safety of the ramp area, including removing debris and foreign objects.
- Conduct routine checks on GSE to ensure operational readiness and report any defects or damages.
- Provide courteous and helpful assistance to passengers with special needs or enquiries.
- Maintain a professional appearance and demeanour while interacting with passengers.
Skills and Knowledge
- Demonstrate professionalism, empathy, and effective communication skills when interacting with passengers and crew members.
- Strong communication and teamwork skills.
- Ability to remain calm under pressure and make sound decisions in a dynamic environment.
- Strong situational awareness to assess and understand weather conditions, and any potential risks or challenges.
Attitude
We are seeking individuals with a positive, can-do attitude who excel in dynamic, fast-paced environments. In this role, you’ll deliver outstanding service with a friendly, customer-first approach, staying calm and adaptable under pressure. A strong team player with attention to detail, you’ll work collaboratively to ensure smooth operations and on-time flights. Flexibility and proactivity are essential, as no two days are the same.
Training and Experience
- Health and safety training related to ramp duties, manual handling, and operating machinery will be provided during induction.
- Basic computer skills for using electronic devices and systems.
- Good verbal and written communication skills.
- Knowledge of ramp operations and ground handling procedures is an advantage.
- Ability to pass security clearance checks, including background checks and references, is essential due to the sensitive nature of airport operations.
- Experience working in a safety critical environment.
- Driving Licence to be currently held or obtained within 1 year of commencing the role as airside driving is one of the responsibilities of a Ramp Agent.
Contract Length: Permanent
Employment Type: Full-Time
Contracted Weekly Hours: 40
Salary: £36,275 per annum
Company Benefits
- Staff Travel Scheme with Loganair and many other airlines worldwide
- Flexible working options
- Free flu jabs
- Health & wellbeing programme
- Access to Mental Health First Aiders
- Life Assurance
- Contributory pension scheme – Up to 6% Company contribution
- Access to a suite of gym, health and active discounts
- Annual Leave Purchase Scheme
Applications Close Date: 28 Sep 2026