Customer Service Assistant
Shetland Arts Development Agency
| Type |
|---|
| Casual, Part- and Full-Time |
| Salary |
|---|
| £25,877.80 FTE |
| Closing Date |
|---|
| Midnight, 21 July 2026 |
| Details |
|---|
| Job Details |
We have an exciting opportunity for someone to join us as a Customer Service Assistant.
About the Role
As a Customer Service Assistant, you’ll support the day-to-day running of Shetland Arts’ venues, helping to deliver a high-quality, customer-focused experience across box office, front of house, the café bar, retail and events.
What are the details?
Hours: 15/22.5/30/37 hours and casual
Salary: £25,877.80 FTE
Mix of days, nights and weekends, based in Mareel
Why should you apply?
- Playing a key part in how events run across our venues
- Gaining experience across front of house, box office, the café bar and events
- Building skills in customer service and live event delivery
- Working closely with teams across the organisation, including marketing and production
Staff Perks
- Discounts in our Shetland Arts retail spaces
- Free cinema tickets every Tuesday, Wednesday and Thursday
- Exceptional final salary pension scheme
- Access to an Employee Assistance Programme provided by Health Assured – a 24/7 helpline offering support and guidance for mental health and wellbeing
Click the link for more information – https://shetlandarts.org/opportunity/customer-service-supervisor/
Closing date: Sunday 21 June at midnight