UHI Shetland - Open the door to your future
Saturday 22 June 2024
 15.3°C   WSW Gentle Breeze
Ocean Kinetics - The Engineering Experts

Community / Community council voices concern over post office move

LERWICK Community Council will be responding to a Post Office consultation despite agreement that the move of the main Commercial Street branch to within Conochies newsagent is a ‘fait accompli’ and that any comments made will have no impact on the company’s plans.

The post office on Commercial Street is due to move Conochies in January 2020.. Photo: Shetland News

The main concerns raised by community councillors on Monday evening were parking and congestion in the vicinity of the new post office, disabled access, and whether the service within the newsagent would be able to cope with bulk mail drop-offs – particularly at busy times such as in the run up to Christmas.

Shetland Islands Council convener Malcolm Bell said he was not impressed by the way Post Office Ltd had gone about the move, and he had already responded to the company “in strong terms”.

Community councillor Arwed Wenger, who works for Royal Mail, said the move would make the internal workings between Post Office and Royal Mail more difficult, as mail would have to be picked up from Conochies to be sorted in the old building.

“All mail still has to go through the original building,” he said.

Highlighting the positives, community councillor Gary Robinson said the promised new automatic door plus the extension of the opening hours were welcomed.

Emma Miller, who is also the project manager of Living Lerwick, said that from a town centre point of view she was relieved that a post office would continue to operate from Commercial Street.

But she also voiced concerns about how people would be able to use the new post office and how it will be staffed.

She said: “First of all, I am really glad that they are not proposing to take the post office away from the street because I think it is important that the post office stays in the town centre.

Become a supporter of Shetland News


“I have got concerns about the location for access for folk. Where the post office is at the moment there is limited parking available; where the proposed site is going to be there is no parking that is potentially going to block the road or pose a hazard for anybody else.

“During the busier times of the year I wonder how the size of the building will cope with the amount of people trying to access it, and for business parcels. I think, they [Post Office Ltd] need to have a think about how the bulk mail can be dropped off possibly at another location.”

The Commercial Street post office branch is due to move to Conochies in January 2020. A spokesman for the company said on Tuesday morning: “Consultations give us an opportunity to get our customers’ views, to help us make sure we’ve got the best way forward before we finalise our proposals.

“The local public consultation is for a period of six weeks and allows customers and local representatives to participate by sharing their views and comments. The feedback we receive helps us to identify whether any changes to the original proposal may be needed.

“We’d like to thank the local community for taking part in the public consultation about the relocation of Lerwick Post Office. The consultation will end on 23 October, and we will then begin the process of considering all the feedback we received. We will let the community know once we have reached a final decision.”

Become a supporter of Shetland News

Shetland News is asking its many readers to consider start paying for their dose of the latest local news delivered straight to their PC, tablet or mobile phone.

Journalism comes at a price and because that price is not being paid in today’s rapidly changing media world, most publishers - national and local - struggle financially despite very healthy audience figures.

Most online publishers have started charging for access to their websites, others have chosen a different route. Shetland News currently has  over 600 supporters  who are all making small voluntary financial contributions. All funds go towards covering our cost and improving the service further.

Your contribution will ensure Shetland News can: -

  • Bring you the headlines as they happen;
  • Stay editorially independent;
  • Give a voice to the community;
  • Grow site traffic further;
  • Research and publish more in-depth news, including more Shetland Lives features.

If you appreciate what we do and feel strongly about impartial local journalism, then please become a supporter of Shetland News by either making a single payment or monthly subscription.

Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.



Subscribe to a selection of different newsletters from Shetland News, varying from breaking news delivered on the minute, to a weekly round-up of the opinion posts. All delivered straight to your inbox.

Daily Briefing Newsletter Weekly Highlights Newsletter Opinion Newsletter Life in Shetland Newsletter

JavaScript Required

We're sorry, but Shetland News isn't fully functional without JavaScript enabled.
Head over to the help page for instructions on how to enable JavaScript on your browser.

Your Privacy

We use cookies on our site to improve your experience.
By using our service, you agree to our Privacy Policy and Cookie Policy.

Browser is out-of-date

Shetland News isn't fully functional with this version of .
Head over to the help page for instructions on updating your browser for more security, improved speed and the best overall experience on this site.

Interested in Notifications?

Get notifications from Shetland News for important and breaking news.
You can unsubscribe at any time.

Become a supporter of Shetland News

We're committed to ensuring everyone has equitable access to impartial, open and quality local journalism that benefits all residents.

By supporting Shetland News, you play a vital role in ensuring we remain a pivotal resource in supporting the community.

Support us from as little as £3 per month – it only takes a minute to sign up. Thank you.