Friday 13 December 2024
 7.3°C   SW Moderate Breeze
SCT - 2025/26 Small Grant SchemeSCT - 2025/26 Small Grant Scheme
Ocean Kinetics - The Engineering Experts

Letters / Decommissioning of the Radio Teleswitch Service

Your readers may be interested to hear of an upcoming change to the Radio Teleswitch Service (RTS) used by around 250,000 households and businesses in Scotland to heat their properties.

Ofgem has advised that the technology to support RTS energy meters will be fully decommissioned on 30 June 2025. From 31 July 2025, RTS meters may no longer function properly, causing disruption to heating and hot water supply.

You may use an RTS meter if your property:

  • has a meter that switches between peak and off-peak tariff rates, such as Economy 7 or Economy 10, or a Total Heating Total Control (THTC) tariff;
  • has a meter that automatically turns on your heating or hot water;
  • is heated using electric or storage heaters;
  • is located in a no-gas supply area (off-grid), especially in rural areas.

Energy infrastructure and regulation is the responsibility of the UK Government. However, given the potential impact of this upcoming change, I have written to all major energy suppliers urging them to prioritise properties with RTS connections when progressing their smart meter roll-out programmes.

Energy suppliers should proactively contact consumers using RTS to arrange a replacement smart meter. For those unable to install a smart meter, your supplier should offer you an alternative solution to avoid any service disruption or detriment.

If you have any questions, I encourage you to contact your supplier in the first instance. You can also get free and impartial advice and support from Advice Direct Scotland (0800 028 1456) or Citizens Advice Scotland (0800 028 1456).

Gillian Martin
Minister for Climate Action
Scottish Government

Background:

Letter from Gillian Martin to energy suppliers: Decommissioning of the Radio Teleswitch service:

Ofgem guidance: Replacing your Radio Teleswitch electricity meter

Advertisement 
Advertisement 
Advertisement 
Advertisement 
Advertisement 
Advertisement 

Newsletters

Subscribe to a selection of different newsletters from Shetland News, varying from breaking news delivered on the minute, to a weekly round-up of the opinion posts. All delivered straight to your inbox.

Daily Briefing Newsletter Weekly Highlights Newsletter Opinion Newsletter Life in Shetland Newsletter

JavaScript Required

We're sorry, but Shetland News isn't fully functional without JavaScript enabled.
Head over to the help page for instructions on how to enable JavaScript on your browser.

Your Privacy

We use cookies on our site to improve your experience.
By using our service, you agree to our Privacy Policy and Cookie Policy.

Browser is out-of-date

Shetland News isn't fully functional with this version of .
Head over to the help page for instructions on updating your browser for more security, improved speed and the best overall experience on this site.

Interested in Notifications?

Get notifications from Shetland News for important and breaking news.
You can unsubscribe at any time.

Have you considered becoming a member of Shetland News?

If you appreciate what we do and feel strongly about impartial local journalism, then please consider paying for membership and get the following features and services: -

  • Remove non-local ads;
  • Bookmark posts to read later;
  • Exclusive curated weekly newsletter;
  • Hide membership messages;
  • Comments open for discussion.