Passenger Service Assistants

Northlink Ferries

We are recruiting for Passenger Services Assistants to join our onboard teams on an ad hoc basis (as and when required). Serco NorthLink Ferries is an organisation with a strong reputation in both passenger and freight transport between the Northern Isles and mainland Scotland.

About the role
An opportunity to work in a vibrant, busy environment onboard our ferries operating between Stromness and Scrabster as well as Aberdeen, Kirkwall and Lerwick. Onboard passenger services staff are responsible for providing the highest levels of customer services to our passengers – whether it be our retail, food or beverage outlets.

About you
Living within the local catchment area of our operating ports, you will be friendly, enthusiastic, flexible and a quick learner. You’ll take great pride in what you do and be committed to delivering the very highest level of customer service. Experience in retail, hospitality or other customer services environments would be advantageous, as would cash-handling skills and working to a roster system.

All applicants must hold a valid ENG1 medical as well as all relevant STCW certification to be considered

To apply

To apply please register and apply via our recruitment portal